Job Description
Supervisor de Operaciones
Posting Start Date:  9/24/26
Legal Entity:  Marco Consultora México SA DE CV

Role conditions

Conditions defined according to the assigned account.

Role purpose

Lead, accompany and develop the team of Advisors and Promoters in the field, ensuring correct execution of the commercial strategy, achievement of sales objectives (sell-out) and development of frontline talent.

Key responsibilities

1.    KPI Analysis and Action Plans: Analyze operational and commercial KPIs to identify deviations and define immediate action plans. 
2.    Field Support: Conduct field visits to accompany POS execution and ensure service and sales standards compliance. 
3.    Talent Lifecycle Management: Participate in team recruitment, onboarding and performance management processes. 
4.    Operational Resource Administration: Manage routes, expenses and team resources, ensuring correct POP material administration. 
5.    Management Reporting: Consolidate and analyze field reports for management. 
6.    Team Development and Feedback: Support team development through continuous feedback and performance monitoring. 
7.    Operational and Cultural Reference: Act as operational and cultural reference for the field team.

Requirements

.

Additional training

  • N/A

Knowledge

• Commercial performance indicators (KPIs). • Field sales team management and development. • In-store execution (POS) and merchandising. • Route planning and field operations.

Experience

  • Minimum 2 years of successful experience as Commercial Advisor / Sales Specialist, or 1 year in field sales team supervision roles.
  • Basic/Intermediate Excel for management report analysis.
  • Proficiency in Sales Management Apps and KPI tracking platforms.
  • Competence in Staff Management and performance feedback.
    Mobility (Critical Requirement): Depending on the region.

Competencies

  • Management by indicators
  • Commercial execution management
  • People management
  • Problem solving