The Field Delivery Manager is responsible for comprehensively managing the service's operational performance within their territory. This involves ensuring direct service to customers with shipments under this product scheme, leading teams, monitoring results, and ensuring consistency in execution.

RESPONSIBILITIES
• Manage the operational execution of the service within the assigned territory or area.
• Lead and develop the Field Delivery Leaders under their supervision.
• Implement the delivery methodology defined by the Head.
• Ensure compliance with the goals, standards, and monitoring frequency established in the PSS.
• Monitor operational service indicators (objective achievement, field execution, efficiency).
• Ensure direct, high-quality service for managed customers.
• Participate in operational review meetings with the customer.
• Identify discrepancies between customer expectations and the scope agreed upon in the PSS, escalating issues to the Head when appropriate.
• Apply corporate guidelines and current execution standards.

WE OFFER
• Competitive base salary
• Statutory benefits
• Growth and development opportunities
• Hybrid work arrangement
• Necessary tools

If you are interested and meet 100% of the profile requirements, please apply with your updated CV.